Recent Community Posts

Congratulations to our Thankful Contest Winners!

11/23/2022 (Permalink)

Cody Hubbard and Tracy Furgerson of SERVPRO delivering Thankful Baskets to our contest winners.

This week Cody Hubbard and Tracy Furgerson from SERVPRO of Jackson and Dekalb Counties were able to deliver our Thankful Baskets to our winners! Congrats again Rainsville Chamber of Commerce, Regina Payne, and Ashley Ortiz! Thank you everyone for participating in our contest this month. 

SERVPRO of Jackson and Dekalb Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Fort Payne, Scottsboro, and surrounding areas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 256-259-4333

Residential Services

Whether your local home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. 

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your local commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Flood and Storm Event Response

11/15/2018 (Permalink)

Responding To Your Disaster

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Jackson and Dekalb Counties has the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (256) 259-4333

SERVPRO Franchise Professionals

Why Choose a SERVPRO Professional?


They’re Faster to Any Size Disaster

SERVPRO of Jackson and Dekalb Counties Professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

Learn More


We're Highly Trained Water Damage Specialists

We specialize in water and storm damage restoration, the cornerstone of our business. Our SERVPRO extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More


We Have the Resources to Handle Storms and Disasters

SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country.

Learn More

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Wild fires

Best of Dekalb 2017!

1/11/2018 (Permalink)

Sign hung from our Fort Payne office on Gault Avenue!

Proud To Be A Part of The Community!

2017 was a great year for SERVPRO of Jackson and DeKalb Counties! From being able to help hurricane victims to bringing on some wonderful new employees, 2017 was one for the books.

We proudly serve many communities in Northeast Alabama, and are grateful to have been voted "Best of DeKalb" in our market for 2017. We have been serving this area since 2001, and couldn't be more appreciative of the business you have given us.

The award means a lot to the wonderful staff at SERVPRO who are from the communities we serve. From parades to charity drives, SERVPRO plans to remain active in DeKalb County and in all the communities we serve in the future.

Thank You!

SERVPRO of Jackson and DeKalb Counties would like to express a HUGE THANK YOU to everyone who has accepted us as a part of the community! Without the customers, we couldn't grow as a business. From the SERVPRO team, thank you for everything you do!

Being Prepared for Disasters

3/13/2017 (Permalink)

Be Red Cross Ready!

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)

Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).


Battery-powered or hand-crank radio

Extra batteriesFirst aid kit [Avail

First aid kit

Medications (7-day supply) and medical items

Multi-purpose tool

Sanitation and personal hygiene items

Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)

Cell phone with chargers

Family and emergency contact information

Extra cash

Emergency blanket

Map(s) of the area

Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:

Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)

Baby supplies (bottles, formula, baby food, diapers)

Games and activities for children

Pet supplies (collar, leash, ID, food, carrier, bowl)

Two-way radios

Extra set of car keys and house keys

Manual can opener

Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:


N95 or surgical masks


Rain gear


Work gloves

Tools/supplies for securing your home

Extra clothing, hat and sturdy shoes

Plastic sheeting

Duct tape


Household liquid bleach

Entertainment items

Blankets or sleeping bags

For more information check out 

DeKalb County Preparedness Fair

8/6/2014 (Permalink)

Come see us at the DeKalb County Preparedness Fair on September 13th. Learn how to protect your home or home or business in the event a disaster happens. 

We will be the main sponsor of this event with lots of giveaways and games for the kids.