Recent Posts

Did you know? Reconstruction Edition

9/1/2023 (Permalink)

Did you know SERVPRO® of Jackson and Dekalb Counties provides reconstruction services?

SERVPRO® of Jackson & Dekalb Counties is Here to Help with your reconstruction needs.

If you have recently experienced a disaster in your home or business, you know how stressful it can be to deal with the aftermath. That's why it's important to have a reliable and efficient reconstruction team to help you get back on your feet. At SERVPRO®, we take pride in our skilled and experienced reconstruction team that can handle any disaster, big or small.

Our team consists of certified professionals who are trained in the latest techniques and technologies for restoration and reconstruction. We understand the urgency of the situation and work quickly to assess the damage and develop a plan of action. Our goal is to restore your property to its pre-disaster condition as soon as possible.

Here to help when disaster strikes.

Whether you have experienced fire damage, water damage, storm damage, or any other type of disaster, our reconstruction team has the expertise to handle the job. We use the latest equipment and techniques to ensure that your property is restored to its original condition. Plus, we work closely with your insurance company to make sure that your claim is handled smoothly and efficiently.

At SERVPRO®, we take pride in our dedication to customer satisfaction. Our reconstruction team is available 24/7 to respond to your emergency needs. Contact us today to learn more about our services and how we can help you get back on your feet after a disaster.

Fire or Flood Damage? We've Got the Answer in the Bag!

8/1/2023 (Permalink)

Fire or Flood Damage? We've Got the Answer in the Bag!

At SERVPRO® of Jackson and Dekalb Counties, we understand that disasters can happen at any time and the aftermath can leave you feeling overwhelmed and unsure of what to do next. That’s where we come in! If you need fire or flood restoration, we’ve got the answer in the bag!

Our team of expert technicians have years of experience in fire and flood restoration. We use the latest technology and techniques to ensure that your property is restored to preloss condition. We understand that every disaster is unique and we work with you to create a customized restoration plan that fits your needs and budget.

We are dedicated to providing top-notch customer service and ensuring that you are satisfied with our work. Our goal is to make the restoration process as stress-free as possible for you, so you can get back to your lives as quickly as possible.

Please don’t hesitate to contact us if you need fire or flood restoration services. We are available 24/7 to answer any questions and provide immediate assistance.

SERVPRO has your back this fire hazard season

6/4/2023 (Permalink)

A fire hazard flyer with SERVPRO's logo beneath.

Summer is a time for outdoor activities, but it's also a time when fire hazards increase.

According to the National Fire Protection Association, from 2014 to 2018, an average of 19,700 wildfires occurred each year during the summer months in the United States, resulting in an average of 53,000 acres burned per year.

In the states of Alabama and Georgia, the numbers are also concerning. In Alabama alone, there were 1,884 wildfires in 2020, resulting in over 3,000 acres burned. In Georgia, there were 1,832 wildfires in 2020, resulting in over 6,000 acres burned.

If you find yourself experiencing a summer fire at your home or business, we want you to know that you are not alone.

SERVPRO of Jackson and Dekalb Counties specializes in fire and smoke damage restoration, helping to clean up and repair properties affected by fires to get you and your home back to preloss condition.

We understand what it's like when your world is suddenly shaken and we want you to have peace of mind knowing that your property is in good hands with us. Our trained professionals have the expertise and equipment to handle your fire or smoke damage situation.

Summer fire hazards are a real concern, especially in our hot summer states. SERVPRO's fire and smoke cleanup services can help property owners recover from the aftermath of a fire, giving them a fresh start. If you haven't experienced a fire event yourself, but know of someone that has, please share this information with them.

If you would like to schedule a time to do a free emergency ready plan for your business, give us a call!

May is the month we celebrate mothers!

5/4/2023 (Permalink)

This home was damaged due to a storm. It has been tarped and is waiting for restoration services.

Honoring mothers

With Mother's Day quickly approaching, we want to take a moment to celebrate all the amazing mothers out there. As we honor the women who have nurtured and cared for us, we also want to remind you about the importance of protecting our Mother Earth. 

Eco-friendly products, expert restoration

When Mother Nature strikes, we are here to help with expert restoration services that minimize waste and promote sustainability. If your client's home or business is affected by water, fire, or storm damage, SERVPRO® of Jackson and Dekalb Counties is here to help. Our team of restoration experts is available 24/7 to respond quickly and responsibly. We use eco-friendly products and techniques to restore damaged properties, helping to reduce the impact on our environment.

We believe that by working together, we can make a positive impact on our environment and protect our Mother Earth. 

Did you know? Pew Cleaning Edition

4/5/2023 (Permalink)

SERVPRO of Jackson and DeKalb Counties offers pew cleaning services.

A service you might not consider

Did you know that SERVPRO of Jackson and DeKalb Counties, a leading provider of cleaning and restoration services, also offers pew cleaning for churches and religious organizations? With years of experience in the cleaning industry, SERVPRO understand the importance of maintaining a clean and welcoming environment for congregations.

Overtime, a lot can build up, even with regular cleaning

Pews can accumulate dirt, dust, and germs over time, making them not only unsightly, but also potentially harmful to those who use them. With SERVPRO's pew cleaning service, churches can ensure that their pews are thoroughly cleaned and sanitized, making them safe and comfortable for all who use them.

SERVPRO uses state-of-the-art equipment and environmentally friendly cleaning products to deep clean pews and remove any stains or odors. The company's trained professionals take great care to ensure that the cleaning process is tailored to each institution's unique needs and schedule.

We're here for all of your needs

In addition to pew cleaning, SERVPRO also offers a range of other cleaning and restoration services, including carpet cleaning, air duct cleaning, and water damage restoration. By prioritizing cleanliness and hygiene, religious organizations can create a welcoming and safe environment for their congregations and with SERVPRO of Jackson and DeKalb, churches can trust that their cleaning needs are in good hands.

Did you know? Mold Edition

3/9/2023 (Permalink)

We take mold very seriously to ensure the safety and well-being of your family.
Did you know that mold can cause serious health problems if left untreated in your home? At SERVPRO, we take mold restoration seriously to ensure the safety and well-being of your family. Our expert technicians use the latest technology and techniques to effectively remove mold and prevent future growth.

Don't wait until it's too late, trust SERVPRO for all your mold restoration needs. 

SERVPRO of Jackson and DeKalb Counties is a trusted provider of water and mold damage restoration services in Fort Payne, Scottsboro, and the surrounding areas. With years of experience, our team has the expertise and equipment necessary to handle any size disaster. We understand that dealing with water or mold damage can be stressful, which is why we are committed to providing fast and efficient service to get your property back to its pre-damage condition. If you're in need of water or mold damage restoration services, look no further than SERVPRO of Jackson and DeKalb Counties.

March is Women's History Month!

3/1/2023 (Permalink)

March is Women's History Month!

March is Women's History Month

Join us in celebrating the pioneers of our past and our futures by:

  • Head to our Facebook page and comment an inspirational woman from history or from your life now!
  • Check out our newly promoted Production Manager Dani Snyder
  • Learn about female innovators throughout history
  • Share Women's History Month quotes (you can keep an eye out on our social media for more of these!)
  • Volunteer with a nonprofit that empowers women and girls!
  • and so many more!

SERVPRO of Jackson and Dekalb isn't just a cleaning, restoration, and construction company. SERVPRO of Jackson and Dekalb is an independently owned and operated franchise that supports women leadership, empowers women to chart their own path, and cares about gender equality.

We're Hiring!

2/7/2023 (Permalink)

Now Hiring Poster for Production Technicians

We are HIRING! We have open positions for Production Technicians that offers competitive pay, great benefits, paid vacations, and great potential for a career path. Send your resume to

If you are a team player, are skilled, and are interested in taking ownership of your job responsibilities and future, SERVPRO of Chattooga, Dade, and West Walker Counties may be the right career choice for you. You have unique skills, passions and experiences, and we believe you can bring them all to SERVPRO for a rich, rewarding job opportunity that could surprise you with its potential. Just imagine the excitement and satisfaction of what you can do, who you could serve, and the difference you can make with the resources of SERVPRO behind you. SERVPRO would love to have you join our team!

• Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.

• Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

• We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

If you would like to apply to any of the open positions, please send your resume to


Check Your Connections!

1/11/2023 (Permalink)

A dryer fire at a family residence that we were called out to do clean-up for.

According to the U.S. Fire Administration

2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

Failure to clean the dryer (34 percent) is the leading cause of home clothes dryer fires.

More home clothes dryer fires occur in the fall and winter months, peaking in January.

How to prevent a dryer fire:

This January, check your connections! Be sure your dryer vents are clean.

A few best practices are:

  • Clean your dryer vent EVERY TIME you use the dryer.
  • Clean your dryer vent ductwork every year. 
  • Have your dryer cleaned regularly by a professional, especially if it is taking longer than normal for clothes to dry.

What to expect after a dryer fire:

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson and DeKalb Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (256) 259-4333

Burst Sprinkler Line in Office Building

1/6/2023 (Permalink)

This flooded office building was caused by a frozen and then burst sprinkler line during our December 2022/January 2023 winter freeze event.

During our recent major freeze, commercial properties were calling on us to come in and cleanup after burst sprinkler lines and pipe lines. A sprinkler line break in the foyer of this office caused the entire office to flood.

SERVPRO of Jackson and DeKalb Counties was called in to clean up the aftermath! With plastic ductwork set up throughout the office, we got the building tried and out back to 'pre-disaster event condition'.